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HOW TO RECEIVE REPLACEMENT PARTS UNDER WARRANTY

FORCE

/3 3.0 & 4.0 DP

How to Receive Replacement Parts

Under Warranty

HOW TO RECEIVE REPLACEMENT PARTS UNDER WARRANTY

When you call INTEC, please have available the model number and

serial number of your machine, as well as a description of the

defective part or an explanation of the defect.

We will give you a Return Merchandise Authorization (RMA) number

and instructions to return the defective part. All shipments to INTEC

must be sent via UPS, except in the case of complete machines, when

a common carrier should be used. The warranty on your machine

does not cover freight or labor charges. All shipments must be freight

prepaid. No freight collect shipments will be accepted without prior

approval.

Your RMA number must appear on the outside of any returned

cartons. We assume no responsibility for incoming lost or untraceable

shipments. RMA numbers expire 30 days after issue date. Shipments

beyond the 30-day expiration may not be credited.

We will repair or replace, at our option, any returned part found to be

defective in materials or workmanship under the terms of our limited

warranty. Repaired or replaced parts will be returned to you freight

collect.

If we determine the part failure was due to misuse, alteration,

negligence, accident or operating beyond rated capacity, we will contact

you. At your option, we will send you a new part at the prevailing

price or return the failed part to you. All shipments from the factory are

sent freight collect.

If you require a replacement part prior to a warranty decision, we will

send the part to you at the prevailing price, under your current terms.

When we receive your defective part and a warranty decision is made,

INTEC will either issue a credit to your account or return the failed part

to you.

Shipping Department Ph: 1-303-833-6644

INTEC

1-800-666-1611

3771 Monarch Street Fax: 1-303-833-6650

Frederick, CO 80530 E-mail: [email protected]

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Intec K30000-01 Guida di Installazione Pagina 34